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Client support

Why open a ticket?

For existing Ekansha Technologies clients: report an issue, request a change or ask about billing for a website, app or hosting account we look after.

Every request is logged and tracked to the end.
Your department choice sends it to the right team.
Attach screenshots so we can see the problem.

How it works

1You submit the ticket with as much detail as you can.
2We reply by email, usually within one working day.
3We keep you updated until it is resolved.

Choosing a priority

High: Site down, payments failing or a security concern.
Medium: Something is broken but there is a workaround.
Normal: Updates, change requests and questions.
Low: Minor cosmetic issues.

Something urgent?

Raise a High priority ticket, then call or message us.

+91 95556 66375 (India)
+1 (848) 391-2176 (USA)
Message us on WhatsApp
[email protected]

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Open a Support Ticket

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